365jl12 Privacy Policy

This Privacy Policy ("Policy") describes how 365jl12 ("we," "us," "our," or "the Platform") collects, uses, stores, shares, and protects the personal information of users ("you," "Player," or "User") who access or use the 365jl12 website, mobile interface, and all associated services (collectively, the "Services").

365jl12 is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is drafted in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations, as administered by the National Privacy Commission ("NPC") of the Philippines.

By registering an account, accessing the 365jl12 platform, or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the platform and contact us to close your account.

For the purposes of the Philippine Data Privacy Act of 2012, 365jl12 acts as the Personal Information Controller ("PIC") in respect of the personal data collected through the platform. As PIC, 365jl12 determines the purposes and means of processing your personal information.

Where 365jl12 engages third-party service providers (such as payment processors, game studios, or analytics providers) to process personal data on our behalf, those parties act as Personal Information Processors ("PIP") and are contractually bound to process data only in accordance with our instructions and this Policy.

For all data privacy inquiries, requests to exercise your rights, or complaints, you may contact our designated Data Protection Officer ("DPO") at: [email protected]

365jl12 collects personal data through various means, including directly from you during registration and account use, automatically through your use of the platform, and from third parties where permitted by law. The categories of personal data we collect include:

We do not intentionally collect sensitive personal information (as defined under the DPA) beyond what is strictly required for identity verification and regulatory compliance. Where sensitive data is collected, we apply heightened security measures and obtain your explicit consent.

365jl12 uses the personal data we collect for the following purposes:

• Account Registration & Management: To create and maintain your 365jl12 account, verify your identity, and manage your account settings and preferences.
• Service Delivery: To provide access to games, process bets, credit winnings, and deliver all features of the 365jl12 platform.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and other supported payment methods in Philippine Peso (PHP).
• Identity Verification (KYC): To verify your age (21+), identity, and source of funds in compliance with PAGCOR requirements and the Anti-Money Laundering Act (AMLA).
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, money laundering, and other illegal activities.
• Regulatory Compliance: To fulfill our legal obligations under Philippine law, including reporting requirements to PAGCOR and the Anti-Money Laundering Council (AMLC).
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 live chat and email support channels.
• Responsible Gaming: To monitor gaming patterns, enforce self-exclusion requests, apply deposit and loss limits, and identify players who may need responsible gaming support.
• Marketing & Promotions: To send you information about 365jl12 promotions, bonuses, and new games — subject to your marketing preferences and opt-out rights.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the 365jl12 platform.

Under the Philippine Data Privacy Act of 2012, 365jl12 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to operate your account, process transactions, and deliver the Services you have signed up for.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR licensing conditions, the Anti-Money Laundering Act, and the Data Privacy Act itself.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending marketing communications or processing sensitive personal information — we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

365jl12 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and other payment service providers, to process your deposits and withdrawals.
• Game Providers: Licensed game studios such as JILI Games, Pragmatic Play, and Evolution Gaming, to the extent necessary to deliver game services and resolve disputes.
• Identity Verification Services: Third-party KYC and AML screening providers engaged to verify your identity and screen against sanctions lists.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where required by law or court order.
• IT & Security Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Professional Advisors: Legal counsel, auditors, and accountants, where necessary for the conduct of our business and subject to professional confidentiality obligations.

All third-party processors engaged by 365jl12 are contractually required to implement appropriate technical and organizational security measures and to process personal data only in accordance with our documented instructions.

365jl12 uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the platform, maintain your session, and collect analytics data. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, game display options, and responsible gaming limits you have set.
• Analytics Cookies: Collect anonymized data about how players use the platform — which games are most popular, how long sessions last, and where users encounter difficulties — to help us improve the platform.
• Marketing Cookies: Used to deliver relevant promotional content about 365jl12 to you. These are only set with your consent and can be disabled through your cookie preferences.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 365jl12 platform. Most modern browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set.

365jl12 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account Data: Retained for the duration of your active account, plus a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and AMLA obligations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act.
• KYC / Verification Documents: Retained for five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, to support dispute resolution and service improvement.
• Marketing Preferences: Retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations.
• Technical & Usage Logs: Retained for up to twelve (12) months for security monitoring and platform analytics purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures. Where anonymization is not technically feasible, data is securely destroyed.

365jl12 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored in our databases, including financial information and identity documents.
• Multi-factor authentication (MFA) options for player accounts to prevent unauthorized access.
• Regular penetration testing and vulnerability assessments conducted by independent cybersecurity specialists.
• Role-based access controls ensuring that 365jl12 staff can only access personal data necessary for their specific job functions.
• Comprehensive audit logging of all access to personal data by internal staff and third-party processors.
• Incident response procedures, including mandatory breach notification to the National Privacy Commission within 72 hours of discovering a personal data breach that poses a real risk of serious harm.

While 365jl12 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 365jl12:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed — which this Privacy Policy fulfills.
• Right of Access: The right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please submit a written request to our Data Protection Officer at [email protected]. We will acknowledge your request within 72 hours and provide a substantive response within thirty (30) calendar days. We may request proof of identity before processing your request to protect against unauthorized access to your data.

The 365jl12 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the 365jl12 platform, please contact us immediately at [email protected] so that we can take appropriate action.

Account holders are responsible for ensuring that no person under 21 years of age accesses their 365jl12 account. Allowing underage access is a serious violation of our Terms and Conditions and may constitute a criminal offense under Philippine law.

Some of the third-party service providers engaged by 365jl12 — including certain game studios and cloud infrastructure providers — may be located outside the Philippines. Where personal data is transferred to recipients in other countries, 365jl12 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act.

Such safeguards may include contractual data transfer agreements incorporating the standard contractual clauses approved by the National Privacy Commission, or transfers to countries that have been assessed as providing an adequate level of data protection. 365jl12 will not transfer your personal data to any country or organization that cannot provide adequate data protection guarantees.

365jl12 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email to the address on file and/or by posting a prominent notice on the 365jl12 platform.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how 365jl12 protects your personal data. Your continued use of the platform following notification of any amendment constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 365jl12 handles your personal data, please contact our Data Protection Officer through any of the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 directly through the 365jl12 platform
• Response Time: We aim to acknowledge all privacy-related inquiries within 72 hours and provide a full response within 30 calendar days.

If you are not satisfied with our response to your privacy inquiry, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and enforcing the Data Privacy Act of 2012.

365jl12 serves players across the Philippines — from Metro Manila, Quezon City, Makati, Cebu, Davao, and beyond. We are committed to upholding the privacy rights of every Filipino player on our platform.